The emergency response function has proven over time to be a core part of many businesses to ensure emergency issues are managed and all problems are responded to!
An emergency response telephone answering service is available 24/7 and available 365 days a year! This is essential for businesses that require their customers to have access to a representative in any emergency situation outside the conventional work hours and need to have a messaged forwarded or a special instruction delivered during exceptional circumstances. We never rest to support your business!
This reliable service allows clients to have a representative delivering essential information and instructions to callers, relaying important messages to clients and facilitating any emergency situation that your business may face!
For example some of the areas include rapid response engineer call out, emergency IT helpline, out of hours assistance, e.g. locksmiths, security services, home and property maintenance support and more.
During the initial setup our call agents will work closely with you to go through every possible scenario that could take place, we work with you to develop the response script for each scenario. Given the importance of the emergency response line, we trial out this script until we are confident it will deliver every need.
This pivotal service ensures that your company can relax during out of hours operations, working during the night, enable an incredible level of service and allow your business to operate and deliver its promises.
With years of experience, customer focused solutions and amazingly competitive pricing, we are proud of our market place position and the value that we provide to all our customers!